Making Your HubSpot Website WCAG 2.1 Compliant

1.3.4 Orientation

MCS Accessibility Team

MCS Accessibility Team
Last Updated July 23, 2020

The following directions are part of a full step-by-step guide to making a HubSpot website WCAG 2.1 AA compliant. These recommendations are intended for websites managed on the HubSpot CMS but can be adapted for other content management systems. In addition to explaining the WCAG Success Criteria and how to address them, this guide also describes how the AudioEye Managed solution may address each issue.

Success Criteria

1.3.4 Orientation

  • Resolved
  • Partially Resolved
  • Manually Managed
  • N/A - Level AAA
Principle: Perceivable
Information and user interface components must be presentable to users in ways they can perceive.
Guideline: Adaptable
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.

View Official WCAG 2.1 Compliance Techniques

  • This criteria is consistently resolved with AudioEye Managed.

Understanding 1.3.4 Orientation

For users who may have their tablet or smartphone permanently mounted to a wheelchair, its orientation may not be easily changed. This criteria recommends there should not be a designated 'correct' orientation unless it is absolutely necessary. A user should have the ability to view content in either portrait or landscape mode. 

How HubSpot Helps

Similar to 1.4.10 Reflow, a fully responsive website naturally resolves this issue. HubSpot websites are responsive automatically, providing an effective remedy. 


This criteria is rarely something websites need to address, but is actually a very common issue for mobile apps, which are also held to Americans with Disabilities Act (ADA) standards. For websites, be sure to consider both portrait and landscape orientations when doing a mobile audit, to ensure full usability.

For more information, please visit the official W3C article: Understanding 1.3.4 Orientation

Download the WCAG 2.1 Compliance Checklist

Checklist Download


Let us know if we can help you address this specific WCAG Recommendation.

Recent Morey Creative Studios Blog Articles