Spotify, Rite Aid, Genesys Partner with Be My Eyes to Create Accessible Experiences
Be My Eyes (BME) is a free, peer-to-peer, video-based mobile app connecting blind and low-vision individuals with sighted volunteers who can help them with everyday challenges, such as verifying details on a medicine bottle or differentiating similarly packaged products in a grocery store.
Having started out with Microsoft and Google as early adopters of its support tech, the company has landed a host of high-profile partners of late, including:
- Customer Experience Provider Genesys
- Music Streaming Goliath Spotify
- Drugstore Megachain Rite Aid
Of those, we listed Genesys first, because that deal goes far beyond one company: It will provide access to BME for agents at the more than 7,000 companies using Genesys contact centers, and wield an exponentially positive impact on the blind, low-vision, and aging eyes communities who rely on them. Check out the press release, or visit the Be My Eyes site to learn more.
Oh, and if that wasn’t enough, the company was also featured in The New York Times recently for its work with Accessible Pharmacy. Check that article out here.